Terms of service
Terms and Conditions for Ezi-Kleen Laundry
Welcome to Ezi-Kleen Laundry! These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By using our website and services, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Services Provided
Ezi-Kleen Laundry offers laundry services for both commercial and domestic clients, including pick-up and drop-off options. We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. User Responsibilities
You agree to:
- Provide accurate and complete information when creating an account or placing an order.
- Maintain the confidentiality of your account information and password.
- Notify us immediately of any unauthorized use of your account.
- Use our services only for lawful purposes and in accordance with applicable laws.
4. Pricing and Payment
All prices for services are listed on our website. We reserve the right to change prices at any time, but any changes will be communicated to you before processing your order. Payment must be made at the time of service, and we accept various payment methods as indicated on our website.
5. Cancellation and Refund Policy
- **Cancellations:** You may cancel your order up to 2 hours before the scheduled pick-up time for a full refund. Cancellations made after this time may incur a cancellation fee.
- **Refunds:** If you are not satisfied with our services, please contact us within 24 hours of receiving your order. We will investigate the issue and may offer a refund or re-cleaning at our discretion.
6. Liability
Ezi-Kleen Laundry is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability for any direct damages is limited to the amount paid for the specific service in question.
7. Indemnification
You agree to indemnify and hold harmless Ezi-Kleen Laundry and its affiliates, officers, and employees from any claims, damages, or losses arising from your use of our services or violation of these terms.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Ezi-Kleen Laundry and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our express written permission.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the new terms.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Ezi-Kleen Laundry
Phone: 0414 647 542
Thank you for choosing Ezi-Kleen Laundry! We appreciate your business and look forward to serving you.